Extensive expertise regarding information management, analysis, project- and line-management.
Involved in multiple implementations of Business Intelligence, Performance Management, Balanced Scorecard and Management Information Solutions at managerial level.
Accustomed to work with high-level consultants and to communicate at senior-management and board-level of top 500 companies worldwide. Ability to manage and deliver complex (international) projects 'on time, within budget' while maintaining the highest QA standards.
Willing to travel.

Professional qualities & strengths:
Information management & analysis • Project Management • Manager Professional Services • Roadmaps • Solution Thinking & Selling • Pre-Sales • Business Intelligence • Best Practices • Resource Management • Balanced Scorecard • Performance Measurement & Management • Liaison between/for stakeholders • Harvesting & Profit Building • Business Intelligence Competency Center (BICC).

Voets Management & Consultancy August 2012 – present
Senior Project/Program Manager, Management consultant, Manager Professional services, IT Manager or Manager Business Intelligence available for contract or permanent opportunities Willing to travel and work internationally.
Some of my activities:
- Business Intelligence Delivery Manager at CANON Europe, Amstelveen
- Information Manager at Norvetica AG and Helvetica Real Estate BV, Amsterdam

Matchcare – Senior Project Manager Februari 2014 – September 2014
Matchcare is specialized in innovative software (SAAS), which assists HR in the development of people within an organization and professionals in the guidance of a job seeker or an outplacement program.
Senior Project Manager
Senior Project/Program Manager, responsible for all customized implementations within Matchcare.
Key contributions:
• Involved in the implementation of so-called ‘Talent Centers’ for companies like eg. ABN AMRO, ENEXIS, the city of Leiden (Servicepunt71), etc.;
• Internally optimised the project delivery processes, Product Development and Support by incorporating roadmaps and best practices within the used project methods (Prince2) and achieve better efficiency, quality, communication and profitability.
Waegener International, IT Manager and Information Manager March 2011 – Juli 2012
Waegener is a leader in enhanced and controlled patient recovery with cTreatments. Waegener focuses on orthopedics, traumatology, maxillofacial and esthetic surgery, sports rehabilitation and pain management. Waegener International is located in Zurich, Waegener R&D is located in Beerse, Belgium.
Business leadership position and responsible for the execution of
• Development, implement, guide, expansion of (performance) management information systems and BI reporting;
• Turning company’s strategy into action;
• Propose new IT strategies to CCO and executive board;
• Ensure consistent corporate information flow throughout the company;
• Develop IT budget and targets;
• Develop IT strategy for next 24 months.
Key contributions:
• 2011 – 2012 Building a global infrastructure;
• 2011 – 2012 Implementation CRM/ERP Solution
o Implementation NetSuite (CRM and logistics)
o Interfaced with Flextronics ERP regarding production
• 2011 – 2012 RFP & Implementation PLM Solutions for Medical devices
o Supporting ISO 9001 and ISO 13485;
o Working towards approval of FDA regulations for Medical Devices;
• RFI Business Intelligence & Performance management systems

Ordina Visionworks, Management Consultant, The Netherlands, June 2008 – February 2011
Ordina Visionworks is part of Ordina and specialised in Business Intelligence and Corporate Performance Management.
Information analysis, Roadmapping and Process analysis for/on behalf of Ordina Visionworks, BI department of Ordina.
Key contributions:
• Involved in the setup and of a project delivery department to support the ‘Ordina Zorgkompas Solution’ (a Business intelligence solution for the healthcare market) by:
o Defining, optimizing and integrate all of the ‘Ordina Zorgkompas’ working processes (Sales, Development, Delivery, Support and Maintenance) into workable roadmaps and milestones for optimal control and governance;
o Incorporate all desired methods (Prince2), technical approaches and deliverables;
• Mapping information requirements and functional design of management information for the Dutch Government regarding the program ‘Beter Beschermd’ (‘Better Protected’), a collaboration of several organisations within the Organizational Chain for Child Protection.
• Internally optimised the contract management and project delivery processes by incorporating best practices within the used project methods (Prince2 and VisionGuide) and achieve better efficiency, quality, communication and profitability.

Loyalty Management Experience (LME) / Compudigm January 2006 – May 2008
LME created a real-time loyalty system for the retail market and enriched consumer-data using Compudigm Business Intelligence products and services. The integration of Compudigm seePOWER's award-winning data exploration and visualization software supported in delivering business-critical formulas significantly faster, bringing the next generation of analytics and predictive modelling to the segmentation process - ultimately enhancing the programs for its customers.

Manager Business Intelligence (LME):
Established the architecture and implementation of the business intelligence engine (seePower, product of Compudigm), the Data warehouse and system structures to collect and enrich the desired customer data and analyses for retailers.
VP Project Delivery (Compudigm):
Within Compudigm globally (with offices in Brussels, Las Vegas and Wellington, NZ) responsible for project delivery and restructuring the department (25-35 FTE) into a high profitable and reliable professional services department working in conjunction with Third Parties and Strategic Channel Partners.
Key contributions:
• LME
o Analysed, evaluated and documented requirements from users, retail experts and retail management;
o Designed ASP websites to intelligently collect consumer data;
o Project Management, Assured quality, ‘in time, within budget’’ delivery
• Compudigm
o Established collaboration with Partners (Capgemini, Tera Data, Oracle) to deliver needed Datawarehouses;
o Redesigned the Service Department towards a leading integrated strategic management Solution provider within the Business Intelligence area.;
o Developed and Implemented Roadmaps and procedures to improve communication, utilization, efficiency and sales;
o Account- , resource- and project-management with full P&L responsibilities.

Tri-ennium BV (MIS AG Benelux), Program Manager MIS Benelux, the Netherlands 2004 – December 2005
Sales and implementation activities for MIS (BI software /distributor regarding Business Intelligence and Corporate Performance Management) within the Benelux region
Key contributions:
• Developed strategy and Business Plan for MIS AG and Tri-ennium to develop and harvest the Benelux region;
• Developed and implemented processes and standards to support the Tri-ennium organization ; TQAS (Tri-ennium Quality
Assurance and Standards);
• Analysed requirements of users and management. Defined proposals, projects, implementations and mile-stones;
• Consulted customers and implemented performance management.software;
• Assured quality and ‘in time’ within budget delivery by development of Product Implementation Roadmaps;
• Pre-sales activities; presentations, account management, extend business opportunities.;
• Project Management, collaboration with Big 5 (4) partners & third parties.

Freelance, Senior Consultant / Project Manager 2002 - 2004
Freelance activities, serviced previous customer base to secure continuity and/or transition. Delivered support regarding Balanced Scorecard, Enterprise Performance Management and Business Intelligence software & projects.
Key contributions:
• Analysis requirements/evaluation users and management;
• Implementation of Performance management software;
• Assured quality and ‘in time’ within budget delivery by development of Product Implementation Roadmaps; • • Pre-sales activities and account management.

Gentia Software, Director Professional Services 1997 - 2002
Responsible for the international (EMEA and Asia Pacific) services department of Gentia Software, a leading OLAP, EPM products and first Balanced Scorecard Software provider for top 500 companies worldwide. Reported directly to the Senior Management Team.
Key contributions:
• Managed 35 high-qualified Business Consultants directly in 8 countries; • Collaboration with Big Five Partners (PWC, KPMG, Deloitte, Arthur Andersen) on Balanced Scorecard projects; • Developed and Implemented Roadmaps and procedures to improve communication, utilization, efficiency and sales; • Developed Concepts and Proven Solutions for complex processes within Multinationals; • Increased average ROI of International Services from 5% to 30+ % within 6 months.

Green Tree Coorperation ltd, South East Asia 1993 - 1996
Partner within a consortium of an international group of experts. Responsible for EDP and procedures. Consulted and guided private investors into wholesale currency market, commodities and international banking

DCA BV, The Netherlands 1989 - 1993
Consultant and managing director (owner) at DCA, an IT consultancy company which focussed on Project Management, the design and implementation of complex IT applications for larger logistic companies (e.g. Van Ommeren and Intexo).
Next to the consultancy DCA also invested in other ventures like:  WaveAutomation(Goes), which acquired regional distributorship of ICLhard-andsoftware;  CHV BV (Dordrecht), acompany specialized in organizing, design and execution of exhibitions and festivities.

Comdes Group, The Netherlands 1984 - 1989
Technical Manager responsible for the technical and functional analysis regarding the implementation of MRP I & II software packages. Project management on multiple international projects (Europe, Latin America and USA)

BAS Vlijmen BV, The Netherlands 1983 - 1984
System Developer for POS systems, developing DOS and BIOS using assembler.

My daughter • Travel • cars • Formula 1 • latest software developments • books • cartography • tropical gardening